You have 14 days to change your mind on all non personalised / custom made items.
- Items must be returned within 14 days of the date shown on the dispatch note.
- Items must be unused and resaleable..
- Personalised and custom items can only be returned if they were faulty on arrival.
- You should obtain proof of postage just in case your order is lost on its way back to Nicks-Shop
If your Item is faulty
I'm sorry to hear this. If you receive a faulty item please return to me within 7 days of receipt of the faulty goods.
Please remember to get in touch with me prior to returning. You can do so by email or the contact form on the contact us page
I aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to me. This will be by the original payment method used.
If you have not been refunded after 30 days of returning the item(s), please contact me with the proof of postage information from your return carrier / post office receipt and I will check this out for you.