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Returns to Nicks-Shop

You have 14 days to change your mind on all non personalised / custom made items.
For UK & ROI customers, you are able to return unsuitable items within 14 days of the date shown on the dispatch note. For all international customers, please return unsuitable items within 28 days of receiving your parcels. Please return unsuitable items in their original packaging.

If your Item is faulty

I'm sorry to hear this. If you receive a faulty item please return to me within 7 days of receipt of the faulty goods.
Please remember to get in touch with me prior to returning. You can do so by email or the contact form on the contact us page

I aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to me. This will be by the original payment method used.
If you have not been refunded after 30 days of returning the item(s), please contact me with the proof of postage information from your return carrier / post office receipt and I will check this out for you.


 
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